Shona Chandler Named Senior Director of Operational Support and Associate Engagement at Morning Pointe Senior Living
Morning Pointe Senior Living announces the promotion of Shona Chandler to an expanded operational role within the company. Ms. Chandler will become the Senior Director of Operational Support and Associate Engagement. She will be responsible for managing, growing and developing key business processes, with a focus on restaurant excellence, executive director leadership, training, recruitment and human resources.
Ms. Chandler has worked with Morning Pointe Senior Living for the past year as Director of Operational Support.
“Shona continues to go the extra mile in all of her responsibilities at Morning Pointe Senior Living,” says Heather Tussing, COO of Morning Pointe. “We are lucky to have him on board and couldn’t be prouder of his accomplishments. I know she will continue to excel in her new role.
The position will allow Ms. Chandler to put her experience in human resources to good use. “As a department, we will focus on training and development. One of our priorities will be to set up a mentoring program for positions within the communities and to expand and improve our orientation program and structure,” says Ms. Chandler.
For 13 years, Ms. Chandler has had a career as an executive director in the senior living industry. She started her career early in 1996 at Hamilton Ryker, Complete Human Resource Company, where she served as Human Resources Manager for six years. Ms. Chandler received her Human Resource Management designation in 1998 from Belmont College in Nashville. She continued her career in Human Resources and Recruiting at Life Care Centers of America Headquarters, supporting the Heart and Southwest Divisions, with more than 60 skilled nursing facilities. As a former permanent Executive Director, Ms. Chandler enjoys supporting all Morning Pointe communities in her role and understands their day-to-day operations.
In Ms. Chandler’s previous role as Director of Operational Support, she led restaurant operations, training, menu planning and farm-to-table programs. Additionally, she created a mentorship training program for executive directors and helped streamline admissions processes, paperwork and policies.
“I am both thrilled and honored to have this opportunity to enhance our associate engagement experience and work for an incredible company that invests in the training and development of our team members,” said Ms. Chandler. .
In her spare time, she enjoys traveling to beach destinations, reading and doing home improvement projects. She also enjoys spending family time with her husband, Danny, and their adult children, Maria, Troy and Jadyn.
“Morning Pointe has a long history of growing and fostering strong associates,” said Greg A. Vital, co-founder and president of Morning Pointe Senior Living. “I believe Shona will continue to do great things for the associates and residents of Morning Pointe.”